Terms of Use

GENERAL

The pricing and descriptions of products are subject to change without prior notice.

We strive to accurately depict the colors of our products, but variations may occur due to factors such as resolution, print methods, and screen settings.

The registered company "National Lights Company" in Jamshedpur (Company No. JAM1032923269489) with a registered address at Shop No. B-1, Multi Home Solution Mall, B-2 and B-3, Mansarovar Line, Hirasingh Bagan, Kasidih, Jamshedpur, Jharkhand 831001.

All related intellectual property, including text, product names and descriptions, imagery, brochures, and website design, is owned by "National Lights Company" and cannot be used without permission.

These terms and conditions are subject to updating at any time.

CONFIRMATION

After receiving your order, we will send a confirmation to the email address you provided. It is essential to enter the correct email address during the ordering process.

We suggest saving this email for future reference in case you need to contact our customer service. The order confirmation (receipt) serves as valid proof of purchase and guarantee.

PAYMENT

We offer multiple payment options, including RazorPay, credit cards, and debit cards. Payments are securely processed through Shopify and PayPal. Please note that "National Lights Company" does not handle or store any credit card numbers for security reasons.

PAYMENT BY CARD

You can securely pay with your Visa or MasterCard online. SHOPIFY/Razorpay handles your payment using secure encryption and adheres to strict banking standards. Your card details are transmitted directly to your bank and are inaccessible to anyone else. There are no additional fees for card payments.

Once your card transaction is approved, the payment is considered received, and the terms and conditions apply. If payment is not received after submitting your order, "National Lights Company" reserves the right to automatically cancel your order.

PRIVACY

The collection and storage of personal information provided to "National Lights Company". This ensures that your details will not be disclosed to third parties, and we will not send you promotional information via email or post unless you provide consent.

According to the Data Protection Act, you have the right to access and modify any personal data held by "National Lights Company" By visiting the "National Lights Company" website, registering your details, or making a purchase, you agree to be bound by the terms and conditions of the "National Lights Company."

SECURITY

"National Lights Company" prioritizes the safety, simplicity, and security of your shopping experience. To achieve this, we employ Secure Socket Layer (SSL) technology, which encrypts and safeguards the data you transmit to us via the Internet.

If SSL is enabled, you will notice a padlock icon at the top of your browser. Clicking on the padlock will provide you with information about the SSL digital certificate registration, further ensuring the security of your information.

COOKIES

Cookies are tiny text files that are stored by your web browser on your computer. At "National Lights Company," we utilize cookies to track and store information about your interactions and usage of our website. This enables us to personalize your online shopping experience and provide you with a more tailored service.

RATES

All orders placed through the "National Lights Company" website will be processed in Indian rupees. While you have the option to view prices in different currencies on our website, please note that the debit from your account will be in Indian rupees.

For customers in India, the total price displayed is the amount you need to pay.

For customers worldwide, the price displayed is also the total amount payable. The specific exchange rate applied will depend on the rate provided by Shopify or Razorpay on the given day, and you will be charged accordingly based on that exchange rate.

ORDERING

Any orders placed using another person's name without their consent or any fraudulent activity resulting in financial loss for "National Lights Company" will be reported to the police.

It is important to note that "National Lights Company" reserves the right to modify prices, rectify any incorrect pricing on orders, and make final sales adjustments.

In cases where a price is clearly incorrect, "National Lights Company" may choose to cancel the purchase and provide a refund for the amount paid through the most suitable method. This action can be taken at any time.

WARRANTY

The warranty for "National Lights Company" covers electrical faults for a period of 1 year from the date of purchase.

In the case of any electrical issues that arise within this timeframe, the warranty will be applicable. Additionally, there is a one-year warranty for the finish of the product, which also begins from the date of purchase.

This means that any defects or faults related to the finish of the product will be covered under warranty for one year.

PRODUCT

At "National Lights Company," we retain the right to make adjustments to prices, introduce additional costs, and modify the product information, including product pictures and offers, without prior notice.

While we strive to ensure that the product images and information provided on our website are as accurate as possible, we cannot guarantee absolute accuracy. We acknowledge the possibility of errors on our website and cannot guarantee that all pictures precisely represent the true appearance of the light. Please note that the actual colors of the products may vary due to variations in computer color settings.

Therefore, all pictures should be considered illustrations only and may not guarantee the exact appearance and characteristics of the product.

USER CONTENT

The https://nationallightscompany.com/ website may feature user-generated content, such as images, photos, and videos, sourced from social media applications and other platforms.

It is important to note that "National Lights Company" does not assert any ownership rights over such content and assumes no legal responsibility for it. If you believe that any user-generated content on our website violates copyright or any other rights, or if you find the content offensive, we kindly request that you contact our customer service for assistance.

We are committed to addressing any concerns or issues related to user-generated content promptly and responsibly.

FRAUD

"National Lights Company" takes fraud prevention seriously and maintains a strict policy against fraudulent activities. Any attempts at fraud will be promptly reported to the police.

Additionally, "National Lights Company" reserves the right to cancel a purchase if there are any suspicions or indications of fraudulent behavior. We prioritize the safety and security of our customers and strive to maintain a trustworthy shopping environment.

AMENDMENTS

“National Lights Company" may revise these terms of use from time to time. Every time you order a product from us, the general conditions in force at that time will apply to the contract between you and “National Lights Company".

You should therefore periodically visit this page to review the then-current terms to which you are bound.