How do I track my order after it has been shipped?

Once your order has been shipped, tracking its progress is essential to stay updated on its delivery status. Check your order confirmation email: The first place to look for tracking information is in the confirmation email you received when you placed your order.

How long does it take for my order to be delivered?

The delivery time for your order can vary depending on your location. Based on the provided information, a minimum of 5 days to a maximum of 15 days is the estimated time frame for your order to be delivered.

How do I cancel my order?

Yes, you can usually cancel your order. But If we have already processed your order, you need to contact us and return the product within 3 days.

Can I change my shipping address after placing my order?

Yes, it is often possible to change your shipping address after placing an order within 24 hours.

Can I place an order over the phone?

Yes, you can place an order over the phone.

What do I do if I receive a damaged product?

If you have received a damaged, defective, or incorrect product, please contact National Lights Company customer service via email at info@nationallightscompany.com within 24 hours of delivery.

Can I return an online purchase to a physical store location?

Yes, you can return an online purchase to a physical store location.

Can I get a customized lighting solution for my home or business?

Yes, it is possible to get a customized lighting solution for your home or business.