General

National Lights Company, located at Shop no. B-1, Multi Home Solution Mall, B-2 and B-3, Mansarovar Line, Hirasingh Bagan, Kasidih, Jamshedpur, Jharkhand 831001, India (referred to as "NationalLights," "we," "us," or "our"), operates the mobile application/website https://nationallightscompany.com (referred to as the "National Lights Company").

Through this platform, National Lights Company facilitates the sale of light-related products (referred to as "Products") to the users of the National Lights Company Platform (referred to as "User," "Users," "you," or "your").

This privacy policy, along with the terms, governs the usage of the National Lights Company Platform and outlines our policies and procedures regarding the collection, use, disclosure, processing, transfer, and storage of information provided by you.

By using, browsing, accessing, or making purchases on the National Lights Company Platform, you agree to comply with the terms of this privacy policy and give consent to the collection, storage, possession, handling, sharing, disclosure, or transfer of your information as outlined in this policy.

We will only utilize the user's information in accordance with the provisions specified in this privacy policy. If any capitalized terms used in this document are not defined, they will hold the same meaning as described in the Terms.

This document is an electronic record and is subject to the regulations outlined in the Information Technology Act, of 2000, along with the relevant rules and amended provisions concerning electronic records in other statutes.

It is generated by a computer system and does not require any physical or digital signatures.

This privacy policy outlines the details regarding the information collected from users, including sensitive personal data or information. It explains the purpose, methods, and ways in which this information is used, as well as the parties with whom it may be shared or transferred.

You have the right to withdraw your consent for the collection and use of your information, including personal information or sensitive personal data. However, please be aware that if you choose to withdraw your consent, we may no longer be able to provide you with the corresponding service for which your consent was required.

It is important to note that the withdrawal of consent will not affect the processing of personal information that was obtained based on your previous consent prior to the withdrawal.

Please take the time to review our privacy policy. If you disagree with any terms outlined in the Terms or this Privacy Policy, we recommend refraining from using or accessing the National Lights Company Platform.

Type of Information Collected

We may require your input when visiting, accessing, using, or browsing the National Lights Company Platform. We may share and utilize this information in accordance with the guidelines stated in this privacy policy. Additionally, we may combine it with other information to enhance our products, services, content, and advertising.

By agreeing to this, you commit to providing accurate, up-to-date, and truthful information. If you wish to access, modify, update, or delete your information, you can do so by contacting us at info@nationallightscompany.com.

The National Lights Company Platform is not intended for individuals below the age of 18 (eighteen). We do not knowingly collect personal information from users who are under 18 years old. If we become aware that we have inadvertently collected personal information from someone under the age of 18, we will take the necessary steps to delete the information promptly.

If a parent or guardian discovers that their child has provided personal information on the National Lights Company Platform without their consent, they should contact us to request the deletion of such information. If a person under the age of 18 uses the services in violation of our privacy policy and terms, we cannot be held responsible for any harm or injury that may occur.

We have the potential to gather various types of information from you, such as your name, password, mailing address, phone number, email address, and contact preferences.

This may also include any additional details related to your usage and interactions with us or our affiliated entities. When combined with other available information, these details could reasonably identify you, and therefore, they are classified as "personal information." Examples of personal information include your full name, personal contact number, residential address, email address, gender, or date of birth.

In addition, we have the ability to collect, receive, process, or store certain types of sensitive personal data or information, which may include but are not limited to:

Passwords

Financial information such as bank account details, credit card details, debit card details, or other payment instrument information

Information related to your physical, physiological, and mental health condition

Any details pertaining to the above categories of personal information, provided by you to us for the purpose of availing our services

Any information falling under the aforementioned categories of personal information, received by us for processing, storage, or processing under a lawful contract or other legal basis

All of the above-mentioned types of information are collectively referred to as "sensitive personal data" or "information.

Use of Information Collected

We may collect, use, or process your information, including personal information and sensitive personal data, for the following purposes:

To create and provide you access to your registered account on the National Lights Company Platform.

To develop, deliver, process, and enhance our products, services, and content with the aim of personalizing and improving your overall experience.

To inform you about our products, services, offers, updates, and upcoming events. This includes providing information regarding order confirmations, invoices, technical notices, and security alerts.

For internal analysis and research purposes, such as auditing, data analysis, and research, in order to improve our products, services, and customer communications.

To fulfill any legal or regulatory requirements or comply with requests from governmental or judicial authorities.

To address any requests, disputes, grievances, or complaints raised by you regarding your use of the National Lights Company Platform.

To identify and monitor any fraudulent or illegal activity taking place on the National Lights Company platform.

Disclosure of Information Collected

Occasionally, we may need to disclose the information we collect from you to trusted third-party service providers who assist us in facilitating the provision of services and the purchase of products on the National Lights Company Platform.

For example, we may share your information with a third-party payment gateway provider to process transactions. By using the National Lights Company Platform, you agree to the disclosure of your information to these third-party service providers.

We take measures to ensure that these service providers are obligated to maintain confidentiality and adhere to industry and security standards when handling your information.

We may also disclose your information in situations where it is required by law, mandated by a judicial decree, or when we, at our discretion, believe it is necessary to protect our rights or the rights of other users.

Additionally, we may disclose information to prevent harm to individuals or property and to combat fraud and credit risk.

In the event of a reorganization, asset sale, division, or transfer involving us, we may disclose or transfer your information to a third party. We will take steps to ensure that any third party receiving your information has appropriate confidentiality and security measures in place, at least equivalent to those outlined in this privacy policy, to safeguard your personal information.

If the new entity's intended handling of your information significantly deviates from what is described in this privacy policy, you will have the option to opt out of such a transfer.

A third-party payment gateway provider may need to collect specific financial information from you, such as your credit or debit card number or bank account details ("financial information").

This financial information collected by the payment gateway provider will solely be used for billing and payment purposes. The collection and processing of information is carried out through secure digital platforms provided by authorized payment gateways, ensuring compliance with industry-standard encryption technology.

The verification of your financial information is solely your responsibility, and we have no involvement in the authentication process. Therefore, we cannot be held liable for any issues arising from the verification process.

We are not responsible for the actions or omissions of third-party payment gateway providers or any breaches of their conditions, representations, or warranties. Additionally, we are not obliged to mediate or resolve any disputes between you and these third-party payment service providers.

We make every effort to protect your information, including personal information, financial information, and sensitive personal information, by implementing security measures as required by relevant laws.

However, it is important for you to exercise caution and use reasonable discretion when providing personal or financial information, as the internet is susceptible to security breaches. While we take steps to ensure data protection, it is always wise to be mindful of the inherent risks associated with online information sharing.

Your information may be transferred, stored, or processed in a country different from the one where you access the National Lights Company Platform. In accordance with the Privacy Policy, we reserve the right to transfer your information outside of your country for sharing or disclosure purposes.

By using the National Lights Company Platform, you agree to the transfer of your information outside of your country, as well as within our affiliates, subsidiaries, and partners. These entities and their personnel and subcontractors have agreed to maintain the same level of data protection as outlined in this privacy policy and the data protection laws of India.

Information may be transferred when necessary to fulfill the services, operate the National Lights Company Platform, and provide the agreed-upon products to third parties.

Security

We prioritize the security of your personal information. To safeguard the personal information under our control, we have implemented security policies, rules, and technical measures in accordance with applicable laws. These measures include firewalls, transport layer security, and other physical and electronic security measures.

Our goal is to prevent unauthorized access, misuse, disclosure, modification, unlawful destruction, or accidental loss of personal information. When you provide your information on the National Lights Company Platform, it is protected by our security systems. It is important to note that we adhere to international and industry-recognized standards as required by applicable laws, rules, and regulations.

We ensure that your information is stored in secure networks and is accessible only to a restricted number of authorized individuals who have been granted access rights or require the information for the purposes outlined in this privacy policy. These authorized individuals are bound by confidentiality obligations and are responsible for maintaining the confidentiality of the information.

While we strive to ensure the secure transmission and storage of the information you provide in a protected operating environment, it is important to understand that no security measure is entirely foolproof.

We cannot guarantee that there will be no unintended disclosures or potential security breaches. By using our services, you acknowledge and accept that we cannot be held responsible for any security breaches or actions of third parties who may receive your personal information.

Additionally, we cannot be held liable for events that are beyond our reasonable control, such as government actions, computer hacking, unauthorized access, computer crashes, breaches of security, encryption failures, and other similar occurrences.

Cookies Policy

When you visit, access, or browse the National Lights Company Platform, we receive certain information as a result of the Internet's communication standards. This includes the website you visited before accessing our platform, the website you visited after leaving our platform, your computer's IP address, the type of web browser you use, your email patterns, and your internet service provider's name.

We use this information to analyze overall user trends and improve our services. Please note that we do not share the link between your IP address and your personally identifiable information with third parties unless you give us permission or when required by law.

However, we reserve the right to share aggregated and anonymized data, including personal information, with advertisers, sponsors, investors, strategic partners, and others to support our business growth.

The amount of information transmitted to us depends on your web browser settings, and you can refer to your browser's settings to learn more about the information provided to us.

You acknowledge that you have the option to configure or modify your web browser settings to delete or disable cookies. However, please note that disabling cookies on your computer or mobile device may limit or restrict your access to certain parts of the National Lights Company Platform and may result in a degraded user experience.

We may retain records of telephone conversations with users for various purposes, such as the administration of services, research and development, training, business intelligence, business development, and user administration. In certain cases, we may share these telephone records with third parties if required by law or necessary to provide or facilitate the services to the user.

By providing testimonials and reviews on the National Lights Company Platform, you grant us consent to reproduce and publish them. We may edit or paraphrase your testimonials and reviews before publishing them on the platform. If you have any concerns about the reproduction or publication of your testimonials or reviews, you can contact us at info@nationallightscompany.com.

Opt-Out Policy

The third-party service providers we work with are not allowed to promote their own services or send promotional emails or communications to you. We give you the option to opt out of receiving non-essential, promotional, or marketing-related communication from us or our partners.

If you want to remove your contact information from our mailing lists and newsletters, you can click on the "unsubscribe" link or follow the instructions provided in each email. You can also reach out to us at info@nationallightscompany.com.

Please note that we may restrict membership based on the availability of contact information, and we will notify all users via email before taking any actions.

By agreeing to provide information, you acknowledge that it should be true, correct, up-to-date, and accurate. If you need to access, amend, alter, or request the deletion of your information, you can do so by contacting us at info@nationallightscompany.com

Retention of information

We will keep your information and any data for as long as necessary to fulfill the purposes described in this privacy policy, unless a longer retention period is required or permitted by applicable law.

Modification

We have the right to modify this privacy policy at any time. Any modifications to the privacy policy will be updated on the National Lights Company Platform. We recommend that you review this privacy policy whenever you visit our platform to stay informed about how your personal information is used.

Severability

To the extent permitted by applicable law, if any provision of this Privacy Policy is found to be prohibited or invalid, that provision will be considered ineffective only to the extent of such prohibition or invalidity.

The remainder of the provision and all other provisions of this privacy policy will remain valid and enforceable. We will interpret each section of this privacy policy in a manner that is consistent with applicable law to the fullest extent possible.